New Booking T's & C's
Confirming the Booking
In order for us to confirm the booking, we require a 100% prepayment in the form of a card payment or bank transfer.
Accepted Payment Methods:
We accept Credit and Debit cards, Virtual Cards, Amex, Diners and Bank Transfers. We do not accept vouchers as payment.
Hours of Arrival & Departure:
Check-in time: from 14:00 – 21:00 (We do not offer after-hours check-in's)
Check-out time: by 10:00
Loadshedding
Our generator runs 24/7 when there is loadshedding or power problems, we do not limit guests to times. Guest experience is not affected at all.
Parking
Our Car park is secure and free of charge to all guests - space reservation is not required.
Visitor Policy
For the safety of guests and staff, we do not allow members of the public into guest areas.
Pet Policy
Pets are not accepted under any circumstances.
Cancellation Terms
All reservations are quoted on a Non-Refundable rate by default. In case of emergency cancellation, we will gladly add your funds to a wallet which can be used within 90 days of cancellation.
*Same day cancellations do not qualify for a wallet.